Support Portal

If you need to update your account email address, you may do so right within your Account profile settings here. Once the new email address is saved, you w...

There are two ways to change your password. If you are already logged into your account, navigate to Security tab of your Profile Settings page here.  I...

The base cost of the background check is $15 however this cost can change based on your location as different counties may add additional fees for lookup se...

A drug test costs $40 and can be seen during the checkout process here

Background checks take an average of 3-5 business days. However, this time can vary depending on the counties being contacted for the necessary data. Al...

A Drug test screen runs a 5-panel test, same as is required for the Department of Transportation (DOT) and most all employers. It includes: Marijuana/Can...

For compliance and security purposes we can only process screenings ordered directly through tekitcon.com If you would like to request screening please ...

We partner directly with Checkr.com for all screenings, We do not have direct access to the information they pull so for any disputes or questions please fe...

For privacy reasons, background checks must be ordered directly from the specific user's profile that the check will be run on.   Therefore, if you ar...

How do I get a copy of my screening?  To obtain a copy of your screening report please contact Checkr Support directly (contact information listed below). ...